The info shop is a free and confidential generic Information, Advice, Guidance and Support service for 11 to 25 year olds on any issue that young people may face.
Our youth workers offer a young person centered, confidential space for young people providing information so they can make informed decisions on any issue that affects them, we can help with:
Housing advice and concerns about becoming homeless.
Family Relationship issues
Financial problems, debt advice, support with benefits claims and grants.
Our Sexual Health Clinic can provide emergency contraception, implants, pregnancy tests, condoms, depo injection, contraceptive pills, advice for unplanned pregnancy and STI testing. You can still speak to a youth worker over the phone by calling the main office number 01978 295600.
Staff are there to help you, not to judge you. Everything you talk to us about is kept confidential unless we feel you or another person is at risk of harm, if this is the case we will talk to you and let you know what we will do next to protect you. If you would like to know more about our confidentiality policy please asks a member of staff.
Meet the team:
Martine Vout: Advanced Practitioner (Manager)
Lowri Kendrick: Second Voice Co-coordinator
Jackie Jakisch: Youth Information Worker/advocate
Paula Bryan: Youth Information Worker/advocate
Katie Williams: Youth Information Worker
Natalie Ward: Youth Information Worker
The shop is also home to a number of projects making it a ‘one stop shop’.
Other services are:
* Contact’, a sexual health service staffed by youth workers, doctors and nurses.
* Outside In Counselling Service, one to one support for when things are getting too much and you need someone to talk things through with in confidence.
* Second Voice Advocacy Service, if you need to get your voice heard.
* In2Change for drug and alcohol support.
* Leaving Care team who support young people in care.
Phone: 01978 295 600
Fax: 01978 295 608
Monday: 11.30 till 5.30
Tuesday: 11.30 till 4.30
Wednesday: 11.30 till 5.30
Thursday: 11.30 till 4.30
Friday: 11.30 till 5.30
If you would like more information on this topic or you have questions please call into the INFO Shop or contact us on 01978 295600 / Instant message. If you leave us a message we will get back to you as soon as we can.